Stop Measuring the Scoreboard. Start Measuring the Playmakers.
- Scott McKinley
- Jul 2
- 3 min read
In marketing, outcomes are the ultimate currency. But somewhere along the way, the obsession with proving outcomes overtook the pursuit of understanding what drives them. And that’s where the system started to break.
Financial impact is the north star. But marketers aren’t magicians and can’t conjure outcomes out of thin air. Outcomes are created with a mix of inputs: the right message, to the right person, in the right place.
In other words… audience, creative, media. These are the levers we pull. The outcome — sales, signups, sentiment — is just the result. A dependent variable, not a strategy.
So why is the industry so laser-focused on measuring results after the fact? By then, it’s not only too late, but it creates an environment that is highly susceptible to manipulation in order to generate the outcomes desired.
The Fraud Beneath the Funnel
Let’s be blunt: outcome measurement has become somewhat of a confidence game.
Sales lift studies sound scientific. But scratch the surface, and you’ll find a world of heuristics and human judgment, riddled with bias and black boxes. Brand lift surveys promise precision, but they rely on control groups so flawed they make scientific rigor a punchline.
Even media mix modeling (MMM) — the so-called “gold standard” — often turns into a search for statistical fit, running hundreds of models until the curve matches the budget narrative.
The goal isn’t accuracy. It’s plausibility.
The common thread? Everyone wants to show positive lift. And in a landscape this complex, it’s all too easy to tweak, exclude, or reinterpret data to make that happen. When outcomes are the product, truth becomes optional.
Drivers Don’t Lie
What’s harder to fake? The inputs. The drivers of outcomes. The things we can control, measure, and improve in real-time.
Creative quality. Media placement. And, most crucially, audience accuracy.
These are the levers too often taken for granted and ignored. Because while we’ve obsessed over engagement rates and brand recall, we’ve treated audience data like a given. It isn’t. And bad data quietly undermines every dollar you spend, no matter how brilliant the ad or efficient the media buy.
But there’s a fix. Validate your audience data. Measure the truth of your targeting. Are you really reaching auto intenders, new moms, or high-income households, or just a modeled guess labeled as such?
This is where Truthset comes in. We provide performance marketers, platforms, and data providers with independent, objective truth scores on audience quality. No black box. Just validation. Just lift.
Because here’s the thing: even a mediocre ad will work if it's shown to someone who’s in-market. Flip that: the best creative in the world is wasted on someone with zero intent. Accuracy isn’t just a hygiene factor. It’s a multiplier.
From Accountability Theater to Actionable Truth
It’s time to stop judging campaigns by their final score and start measuring what moves the needle. Instead of fixating on the endgame, we need to focus on the playmakers: creative, media, and data. Especially data.
Outcomes matter. But inputs are where the work and the opportunity actually live.
Want to boost performance? Start where truth can still be measured. Audit your audience. Validate your assumptions. Then optimize with confidence.
Because if you can’t trust who you’re talking to, it doesn’t matter what you say, or where you say it.